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About Wafa IMA Assistance
Wafa IMA Assistance is a prominent insurance company operating in the Maghreb and African regions. Here's an overview of the company:
- Ownership and Structure: Wafa IMA Assistance is a subsidiary of three major groups: Attijariwafa bank, the largest banking and financial group in the Maghreb and UEMOA; Wafa Assurance, a leading insurance company in Morocco and North Africa; and Inter Mutuelles Assistance, a global leader in the assistance market[2].
- Operations and Services: The company offers a range of assistance services, including automotive assistance, medical assistance, funeral assistance, and repatriation services. It operates 24/7 to handle complex situations, leveraging Inter Mutuelles Assistance's 30 years of experience[1][2].
- Awards and Recognition: Recently, Wafa IMA Assistance was awarded the "Best Customer Service of the Year 2024" in the Assistance category, reflecting its commitment to customer-centric services[3].
- Financial and Operational Data: The company has a capital of 50 million dirhams and handles a significant number of assistance cases annually. In 2018, it issued 268 million MAD in premiums[2]. Wafa IMA Assistance has between 51 and 200 employees and generates revenue between 11 million and 100 million[1].
- Headquarters and Contact: The company is headquartered in Casablanca, Morocco, with its main office located at No.2 Lotissement Mandarona Imm Casablanca Business Center. The phone number is +212 5225-82900[5].
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