In 2023, Sage42 brought Ventana to life— a comprehensive CXaaS solution leveraging AI analytics to optimize conversions and transform customer experience from start to success, ensuring seamless navigation and smart decision-making at every juncture. Our CXaaS platform is designed to streamline all customer interactions across diverse social channels with a suite of powerful tools. These tools facilitate seamless interdepartmental collaboration, Whatsapp for Enterprise, agile AI bots customised for specific tasks, insightful reports and data mining, and a robust security system to safeguard your brand's integrity and reputation. Sage42 Apps Sdn. Bhd. (Sage42) is a software development firm and consultancy specializing in serving SMBs and large companies. Established in 2013, Sage42 has consistently delivered cutting-edge and custom-built software solutions to improve clients' competitive edge. Serving global users across 46 countries, Sage42 stands poised to shape the future of customer experience management with our transformative CXaaS solution.