ICICI Lombard General Insurance Company Limited is a prominent private sector general insurance provider in India, established on October 30, 2000, and based in Mumbai, Maharashtra. The company emphasizes a customer-centric philosophy, "Nibhaye Vaade," which means "Keeping Promises." ICICI Lombard is recognized for its innovative approach, being the first major insurance firm in India to transition its core systems to the cloud. The company offers a diverse range of insurance products, including health, home, motor, travel, personal accident, and cyber insurance. ICICI Lombard also provides various services such as underwriting, claims management, and customer relationship management. To reach its customers, the company employs multiple distribution channels, including agents, bancassurance partnerships, telesales, direct alliances, and online platforms. ICICI Lombard serves a wide customer base, including corporates, MSMEs, government enterprises, rural customers, and individuals, and has achieved significant milestones, including issuing over 10 million policies and settling more than 5 million claims.