Gravy Solutions specializes in failed payment recovery and customer retention services, focusing on businesses with recurring revenue models. The company aims to help clients recover lost revenue and reduce customer churn through a combination of technology and personalized interactions. Gravy's mission is to support businesses in achieving financial freedom by improving payment success rates. The company offers several key services, including failed payment recovery, where they can recover up to 80% of lost customers, significantly higher than typical automation methods. They also emphasize customer retention through personalized interactions, which enhances customer satisfaction and decreases churn rates. Additionally, Gravy provides a free revenue recovery audit to help businesses identify potential revenue losses from failed payments. Gravy Solutions has developed tools like the Gravy Calculator, which estimates annual transaction losses due to failed payments and integrates with payment platforms like Stripe. Founded by CEO Casey Graham, the company has successfully returned over $1 billion in revenue to its clients across various industries.