FYDI Global, founded in 2018 and based in Tustin, California, is a business process outsourcing (BPO) and multilingual call center provider. The company operates 11 centers across eight countries, including the U.S., Ecuador, Mexico, Egypt, Indonesia, and Morocco, employing around 500 to 1,000 staff from over 40 nationalities. FYDI Global specializes in 24/7 multilingual support in languages such as Spanish, English, Chinese, Arabic, and French. The company offers a range of tailored outsourcing solutions across various industries. These include healthcare BPO services like compliance management and revenue cycle management, debt collection strategies, customer support for e-commerce and retail, and scalable solutions for startups. Additionally, FYDI Global provides back-office operations such as data entry and appointment scheduling, along with comprehensive multilingual call center services. The leadership team, including CEO Jitian Dong, COO Xiao Hu, and CCO Edison Tang, drives the company's global strategy and operational efficiency.